TERMS

Terms of Service

Last Updated: 26/03/2025

Purpose and General Provisions

These Terms of Service (hereinafter "Terms") govern the use of the website www.cynique.co (hereinafter "the Website"), owned by Cynique (hereinafter "we," "our," or "us"). By accessing and using our Website, you agree to comply with these Terms.

  • Legal Entity Name: DAMN ALL TO CROWN CYNIQUE
  • SIRET Number: 93088156000013
  • Registered Address: 54 Rue André Vasseur, 31200 Toulouse, France
  • Contact Email: cynique.archives@gmail.com

Through this Website, we provide information about our products and offer the possibility to purchase them online. These Terms regulate the contractual relationship between Cynique and the user (hereinafter "you" or "the customer") concerning the sale of products on the Website.

Products and Information

1. Product Details:
All product descriptions, including images, videos, names, and trademarks, are for informational purposes. While we strive for accuracy, slight variations in color or design may occur due to differences in display settings.

2. Pricing:

    • All prices are listed in Euros (€) and include applicable VAT.
    • Shipping costs are not included in product prices and will be calculated and displayed at checkout.

3. Availability:

    • Product availability is regularly updated, but discrepancies may occasionally occur.
    • If an item becomes unavailable after you place an order, we will notify you via email and offer an alternative or a full refund.

Orders and Payments

1. Order Confirmation:
Once your order is successfully placed, you will receive an email confirmation containing your order details. If you do not receive this email within 24 hours, please contact us at cynique.archives@gmail.com.

2. Payment Methods:
We accept the following payment methods:

    • Visa, Mastercard, and other credit/debit cards
    • PayPal
    • Stripe (secure payment processor)

3. Payment Security:
Transactions on our Website are protected by SSL (Secure Socket Layer) encryption, ensuring the confidentiality and security of your data. Payment details are processed directly by our payment providers and are not stored on our servers.

4. Fraud Prevention:
You are responsible for promptly notifying us of any unauthorized charges. In the event of fraudulent activity, we reserve the right to suspend or cancel the transaction.

Delivery

1. Shipping Costs:

    • France: €4.99 (free for orders over €150)
    • European Union: €9.99
    • International: €14.99

2. Delivery Times:

    • France: 3-5 business days
    • European Union: 5-7 business days
    • International: 7-14 business days

3. Tracking:
Once your order is dispatched, you will receive a tracking number via email.

4. Customs and Duties:
For international orders, customers are responsible for any applicable customs duties or taxes.

Returns and Exchanges

1. Returns:

    • Items must be returned in their original condition, unworn, unwashed, and with all tags and packaging intact.
    • You have 14 days from the receipt of your order to notify us of your intention to return an item.

2. Exchanges:

    • Exchanges are subject to stock availability.
    • Fees for exchanges outside France may apply.

3. Processing Time:
Refunds or exchanges will be processed within 10 business days of receiving the returned item.

4. Non-Refundable Items:

    • Customized or personalized products cannot be returned or exchanged unless defective.
    • Mystery products and sale items are final sale.

Intellectual Property

All content on the Website, including text, images, logos, and designs, is the property of Cynique and protected under French and international copyright laws. Any unauthorized use, reproduction, or distribution of content is prohibited.

Website Usage

1. User Conduct:
You agree to use the Website only for lawful purposes. Any misuse, including but not limited to hacking or unauthorized data extraction, is strictly prohibited.

2. Website Changes:
We reserve the right to modify or discontinue the Website or its content at any time without prior notice.

Privacy Policy

1. Data Collection:
Personal data provided during account registration or purchase will be processed in accordance with French and EU data protection laws, including the GDPR.

2. Usage:
Your data is used solely for order processing, customer service, and marketing purposes (if you have opted in).

3. Data Rights:
You have the right to access, modify, or delete your personal data. For any data-related inquiries, contact cynique.archives@gmail.com.

Modifications

We reserve the right to modify these Terms at any time. Changes will be effective upon publication on the Website. Users are encouraged to review these Terms regularly.

Governing Law and Jurisdiction

These Terms are governed by French law. Any disputes will be resolved in the courts of the customer’s domicile within France, unless otherwise required by applicable consumer protection laws.

Contact Information

For any questions or concerns, please contact us:

  • Email: cynique.archives@gmail.com
  • Address: 54 Rue André Vasseur, 31200 Toulouse, France